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Which Devices Does Samsung Maintenance Mode Work On?įor maintenance mode, Samsung has activated the facility on a wide range of their latest devices. Once you exit Samsung phone repair mode, all those changes are erased, and you are again presented with your account and all your apps and data.

Importantly, none of it is saved whatever they download or settings, they may change. However, the technician can download new apps from the Play Store, sign into their own Google account, and run diagnostic tools to carry out repairs, so they are not hindered in doing the work you are paying them for. It means only the pre-installed apps, including Gallery and Samsung Messages, although no data is present by default. Once you activate Samsung maintenance mode, any user, including a repair technician, is restricted to using the active ‘dummy’ account. What Can Technicians Do When Your Device Is in Samsung Maintenance Boot Mode? Once you get the device back, you can enter the Samsung service mode code, and your phone or tablet will return to normal, with your account and data freely accessible. Instead, just activate the repair mode Samsung has created, and you can be confident your data is inaccessible. You no longer have to go through the hassle of resetting your entire phone to protect your data during repairs. It is the only account that can be accessed while in the Samsung service mode, essentially shutting off your main account, data, photos, and so on from anyone, including repair technicians. In maintenance mode, Samsung devices create a new account that only has the pre-installed apps active and no personal data. Instead, they will be restricted by the maintenance mode Samsung puts in place. Even if you are required to provide your passcode, the technicians at the repair center will still be unable to access your data. Introduced at the launch of Android 13 and One UI 5.0, Samsung maintenance mode is a way to protect your phone and data even if you have to hand over the device for repair or service.

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